Frequently Asked Questions

Everything you need to know about shopping with White Fox Boutique Australia.

How long does shipping take within Australia?

We offer Express Shipping via Australia Post for all domestic orders. Typically, orders are delivered within 1-3 business days. Please allow an additional 2-3 days for regional areas.

What is your return policy for change of mind?

We offer store credits for returns sent back within 30 days of delivery. Items must be in their original condition, unworn, unwashed, and with all tags attached. Please note that sale items marked as 'Final Sale' cannot be returned.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and 'Buy Now, Pay Later' services including Afterpay and Klarna for Australian customers.

How do I know what size to order?

Each product page features a detailed size guide. Most of our items are true to size, but we recommend checking the specific measurements and model information provided in the description for the best fit.

Can I cancel or modify my order after it has been placed?

Because we aim to process and pack orders as quickly as possible, we are unable to make any changes or cancellations once an order has been confirmed. Please double-check your shipping address and cart items before completing checkout.

Do you offer international shipping?

Yes, we ship worldwide! International shipping rates and delivery timeframes vary by location and will be calculated at checkout. Please note that international orders may be subject to local customs duties and taxes.